All personal information collected by the Basco Network (and third parties retained by Basco to conduct business activities on its behalf) is information that you have voluntarily provided with full knowledge, either when visiting Basco or during your interactions with this Website or any Platform you can access.
Specifically, in regard to such interactions with the Basco banner, you may be asked for your name, email address, postal address, phone number, and other personal information that may be necessary for the Basco Network to carry out its business activities from time to time.
The Basco Network (and third parties retained by Basco) may collect the types of personal information described above, including in the following circumstances:
• When you request a quote from the Website or Platforms;
• When you subscribe to mailing lists, newsletters, and email communications;
• When you submit an application for a job vacancy within the Basco Network;
• When you respond to online surveys;
• When you participate in contests or promotions;
• When you confirm an appointment for an evaluation or installation;
• When you search for a franchisee;
• When you contact the Basco Network to ask a question, submit a comment, or make a complaint (customer service).
The vast majority of personal information collected in your interactions with the Basco banner is actually collected directly by Basco to help it conduct certain business activities. Occasionally, the Basco Network engages third parties who offer products and services to help with the following activities: customer relationship management (CRM), complaint management, e-commerce, online surveys, online form management, and point-of-sale equipment.
We may also collaborate with third parties that aggregate personal or non-personal information in the following ways:
• To take advantage of certain Google Analytics features, including, but not limited to, creating reports based on impressions recorded on the Google Display Network or providing demographic data on Internet users and their interests; and
• To collect, analyze, or aggregate your personal information (e.g., Internet users' IP address, gender, age, and interests) to help us understand how users interact with this Website or our other Platforms, thereby allowing us to improve our products and services.
The Basco Network only authorizes its service providers and business partners who collect your personal information to process it for specific business activities on its behalf. However, it is important to note that your use of certain features managed by third parties and integrated into the Website or Platforms may be subject to statements, notices, or privacy terms that are separate and independent of this Privacy Policy. It is your responsibility to review these documents in their entirety, which are available for your review on the Platforms, so that you understand the practices and procedures employed by these third parties in the management of your personal information. The Basco Network has no control over these third parties and, therefore, assumes no responsibility for how these third parties may collect, use, disclose, obtain, or otherwise process your personal information.
The Basco Network will make all commercially reasonable efforts to protect your personal information. If you do not want us to access this personal information, refrain from providing it to us. When you provide us with your personal information, you authorize us to use it in accordance with the terms of this privacy policy and any other applicable terms, including your rights to limit our use of personal information (read the 'Who to Contact' section below).