Founded in 2005, the Basco network is now the undisputed leader in the entire province of Quebec for doors and windows restoration and repair. Not to mention the Canadian expansion that is just beginning. But like many local businesses, Basco didn't get its success easily.
The company's success is based on years of development and dedication. Basco's unique background makes its success even more interesting.
The strength of the Basco network lies not only in the exceptional quality of its services,
but also in its personalized approach, its sense of innovation and its concern for the environment. These are values that Jean-Sébastien Basilico, the founder of Basco, has put forward during his 18 years of experience.
Accessible, committed and determined, the founder of Basco Windows and Doors has instilled an unwavering team spirit within the group, propelling the company to the success it enjoys today.
Discover how Basco became the company it is today!
A little history about us
Basco Windows & Doors was born from an answer to a problem. They say it's the key to a successful business. But really, it's the flair for good business opportunities that is the secret ingredient. Jean-Sébastien Basilico, had that secret ingredient.
It was after he started his window cleaning business that he noticed a big gap. There was definitely a need to be filled in the restoration of thermally insulated windows.
Too many people's first instinct was to have their windows replaced. Our young entrepreneur knew that there was a more ecological and less expensive alternative: thermal window repair. Observing several flaws in the solution currently offered on the Canadian market, he decided to create his own formula and his own methods.
It was then that he concentrated his efforts on researching techniques that would allow him to offer the defogging service. Afterwards, a more complete service offer was added in the field of door and window restoration.
• Replacement of thermal windows (which is now the most popular service),
• Repair of parts and mechanisms,
• Caulking,
• And all the other related services such as the insertion of doors and stained glass windows and the installation of glass railings.
Since 2005, the Basco signature has proven itself. Basco's service offering has greatly evolved and personalized over the years in response to customer needs. 18 years later, due to the expansion of the network, Basco is now known as Basco World.
Today, there are over 20 franchisees and approximately 125,000 sealed units changed. Basco has saved many Canadians a lot of money on their window and door repairs.
How Basco stands out from the others
Basco Windows & Doors continues to distinguish itself since its foundation. We bring together people of trust, integrity and dedication to the company's mission. It is this mission that sets us apart from others.
A mission focused on customer satisfaction. We wish to offer an efficient, economical and ecological solution to businesses and individuals in the field of door and window restoration and repair, using the latest technological advances.
All of our professional expert technicians have taken our specialized training in window restoration and repair. We then guarantee the highest standards of workmanship throughout our network. This is how we have built the trust of our customers.
We can definitely say that our human side is also one of our great strengths. Our team is made up of honest and genuine people. Transparency is a priority for us. We strongly believe that this is a factor that is greatly appreciated by our clients.
Satisfied customers
The proof of our success is in the comments of all our satisfied customers. The numbers speak for themselves, 4.8 out of 5 stars on Facebook with 209 reviews and 4.9 out of 5 stars on Google with 614 reviews.
Here are some of them:
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"Clear quote with no surprises, professional and outstanding service, all positive! The technician made sure the windows were working properly and even did some additional repairs for free, and all with a smile! I would recommend this company without any hesitation." - Dan Dan, Google
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"I was surprised at how well organized they were. They produced a prior estimate/contract which they met, both in terms of timing and price, which was very reasonable under the circumstances. As a result, they replaced all the windows (not the frames) in our fourplex. The tenants were also surprised at the good service and care they took to minimize the impact of their work." - Rene, Google
"Excellent service from Basco Les Moulins, both with Nadine and the technicians. Fast and conscientious service, I highly recommend. Good explanations. Really happy with the result! Thank you!" - Veronique, Facebook
"Respect of deadlines, fair price and excellent service, what more could you want? They were recommended to me by a good friend of mine, and he was right." - Jean, Facebook